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Noticeboard

  • As Monday May 27th is a Bank Holiday, the surgery will be closed.
  • The practice spring newsletter is available to read by clicking Lyngford Park Surgery Spring Newsletter
  • The practice now offers an appointment reminder service via text, for more information click here.
  • For more information about online consultations and queries scroll down or click here
  • Appointment Cancellation - To cancel an appointment simply text us on 07922037720 leaving your name and date of your appointment or ring our Reception Team on 01823 333355.
  • To view the updated practice privacy notice click here
  • Please note that the Private Travel Clinic service ceased with effect from 1 June 2017
  • You can also book appointments and order repeat medication online - ask at Reception. We want to offer you more choice and more convenience.
  • The practice offers appointments 5 days a week and up until 20:00 on Tuesdays (and some Wednesdays) - Remember, you can book an appointment up to 6 weeks in advance or, if you prefer, ring on the day.
  • Out of Hours - NHS 111 - This service is for when you need medical help fast but it is not a 999 emergency.

  • As Monday May 27th is a Bank Holiday, the surgery will be closed.
  • The practice spring newsletter is available to read by clicking Lyngford Park Surgery Spring Newsletter
    The practice now offers an appointment reminder service via text, for more information click here.
    For more information about online consultations and queries scroll down or click here
    Appointment Cancellation - To cancel an appointment simply text us on 07922037720 leaving your name and date of your appointment or ring our Reception Team on 01823 333355.
    To view the updated practice privacy notice click here
    Please note that the Private Travel Clinic service ceased with effect from 1 June 2017
    You can also book appointments and order repeat medication online - ask at Reception. We want to offer you more choice and more convenience.
    The practice offers appointments 5 days a week and up until 20:00 on Tuesdays (and some Wednesdays) - Remember, you can book an appointment up to 6 weeks in advance or, if you prefer, ring on the day.
    Out of Hours - NHS 111 - This service is for when you need medical help fast but it is not a 999 emergency.

Fair Processing Information

 

FAIR PROCESSING/PRIVACY NOTICE

1 INTRODUCTON

1.1 The law determines how organisations can use the personal information they collect. This is underpinned by the Common Law Duty of Confidentiality together with legislation we must comply with including:

  • Data Protection Act 1998
  • Human Rights Act 1998
  • Health and Social Care Act 2012

1.2 Lyngford Park Surgery holds and uses the personal and confidential information of its patients for a number of purposes. This notice sets out in general terms a summary of the type of information we hold about you, what we use if for and also who we may share your information with.

2 INFORMATION HELD

2.1 Lyngford Park Surgery collects personal confidential information about you. This information may include (but is not limited to):  

  • Your name, address telephone number, date of birth and next of kin
  • Appointment details, associated admissions
  • Correspondence, notes and reports
  • Investigations and test results

2.2 The practice uses this information for the following reasons:

  • to help inform the decisions that we make about your care
  • to ensure that your treatment is safe and effective, including any advice that may be provided as part of your care
  • to help us work effectively with other organisations who may also be involved in your care

3 INFORMATION SHARING

3.1 Lyngford Park Surgery may share information held about you with other organisations to support:

For patient care (identifiable information): 

  • to promote continuity of care by sharing your information with other professionals involved in your care
  • to promote safe care by sharing your information with other health care professionals who might be involved in your care such as emergency departments and out of hours doctor services

For planning and assurance (information in anonymised format which does not include information from the patient written notes):

  • to help protect the general health of the public
  • to manage and plan services for the future
  • to review the quality of care provided by the practice to ensure it remains effective
  • to help our staff review the care that is provided to ensure it is of the highest standard and to enable the continual improvement of care
  • to comply with a legal obligation

3.2 Organisations with which information is routinely shared with for the reasons set out above include but are not limited to:

For patient care:

  • Local hospitals
  • Emergency and out of hours services

For planning and assurance:

  • NHS England
  • Somerset Clinical Commissioning Group
  • Somerset County Council – Public Health service

4 OPTING OUT

4.1 All patients have the right to opt out of allowing their personal information to be shared with other healthcare organisations. If you wish to do this, please speak to a member of the practice staff.

4.2 For more detailed information about your rights and our responsibilities in respect of data protection, we have a number of information leaflets that are available in our waiting areas and reception, as well as further resources on our website. Easy read format as well as information in other languages is available upon request.

5 SECURITY OF YOUR INFORMATION

5.1 (GP practice name have a range of security measures in place to ensure that your information is held, and where appropriate, shared in a secure way. Your patient record will only be accessed by those members of practice staff who are authorised to do so.

5.2 If you have any concerns about the way we handle your information, please speak to a member of the practice staff.



 
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