Coronavirus Vaccine Update

Now that more doses of the Covid-19 vaccines are available, the NHS is able to open more vaccination services, including the first Vaccination Centres.

People who are eligible and who live near these new vaccination services will receive letters from the NHS Covid-19 Vaccination Booking Service, telling them how they can book their appointment.

The NHS is rolling out additional services quickly, but it remains important that the public don't try to book or go to these services before they receive their booking letter. And when you do book an appointment, please make sure you attend.

You may receive a letter from the National NHS Covid-19 Booking Service inviting you to book an appointment at a regional Vaccination Centre, the closest of which is at Ashton Gate in Bristol.

If you receive the letter from the national service and can travel to the Vaccination Centre safely, we recommend that you book using the details the letter provides. If you are unable or don't want to go to a Vaccination Centre, you can choose to wait and get your vaccination at a local vaccination hub for patients in this area.

We have started vaccinating patients over the age of 80 years of age and are inviting people in according to the criteria and prioritisation set by the Joint Committee on Vaccination and Immunisation (JCVI), and will contact you when it's your turn. 

Like the rest of the NHS we are working to offer vaccines to everyone in the top priority groups by the middle of February.

Please do not contact us if you haven't received an invite yet. We are very busy at the moment and doing so could prevent a patient who needs our help from getting through. We will contact you when it is time for you to book your appointment.

Please see here for some frequently asked questions: Covid-19 Vaccine and Vaccination Centres Q&A.

COVID-19 Vaccine Fact Check

In the UK, coronavirus vaccines will only be available via the National Health Services of England, Northern Ireland, Wales and Scotland. You can be contacted by the NHS, your employer, a GP surgery or pharmacy local to you, to receive your vaccine. Remember, the vaccine is free of charge. At no point will you be asked to pay.

• The NHS will never ask you for you bank account or card details.
• The NHS will never ask you for your PIN or banking password.
• The NHS will never arrive unannounced at your home to administer the vaccine.
• The NHS will never ask you to prove your identity by sending copies of personal documents such as your passport, driving licence, bills or pay slips.

If you receive a call you believe to be fraudulent, hang up. If you are suspicious about an email you have received, forward it to report@phishing.gov.uk. Suspicious text messages should be forwarded to the number 7726 which is free of charge.

If you believe you are the victim of fraud, please report this to Action Fraud as soon as possible by calling 0300 123 2040 or visiting www.actionfraud.police.uk.

The NCSC is asking people to report suspect emails to its Suspicious Email Reporting Service simply by forwarding them to report@phishing.gov.uk. All emails forwarded to the service are analysed and if they are found to link to malicious content, it will be taken down or blocked, helping prevent future victims of crime.

The Suspicious Email Reporting Service is a world first which was launched last April by the NCSC in conjunction with the City of London Police. It has now received more than four million emails from the public, leading to the removal of over 26,000 scams and over 49,000 links to malicious content.

About the Practice

We are a medium-sized friendly and welcoming GP Practice. We are currently accepting new patients who live within reach of the surgery, please contact us if you are interested in registering with us.

We see some of our strengths as:

• Excellent availability of appointments, both on the day and booking in advance.
• Continuity of care – the doctors and nurses like to get to know each patient as an individual so they can offer the best support with their health.
• A welcoming, accessible and confidential service to patients of all ages and from all walks of life.
• Having an excellent nursing team who help support and look after patients with long term conditions such as asthma, diabetes and heart disease
• Providing in-house minor surgery, joint injections, and family planning services
• Offering a late Tuesday opening until 8pm.

If you would like to register with the practice please follow the instructions on our Registration Page or ask our Reception Team for details.

We are constantly looking at ways to further improve our service and we welcome suggestions and criticisms. Please discuss these with your doctor or the Practice Manager.

You can view our practice leaflet here: Lyngford Park Surgery Leaflet.

Please see further information about our services on the tabs at the top of the screen or further information links on the right hand side.

If you are a patient of Lyngford Park Surgery and are concerned about a health issue but have not been sure whether to contact the surgery during the coronavirus pandemic, please phone 01823 333355 to talk to our Reception Team.  Our receptionists will direct you to the best member of the team to help you.  Most, but not all, appointments at the moment take place on the phone or on-line, but you may be invited in to the surgery if this is felt necessary. To keep our patients and staff safe, please do not come into the surgery unless you have been asked to attend for an appointment.

If you are concerned that you may have symptoms of Coronavirus, please go to NHS 111 Online, or phone 111 for advice on what to do. For emergencies, please phone 999.

If you're a patient at Lyngford Park Surgery, would you like to join our Patients' Group? It meets four times a year to talk about issues to do with the work of the Surgery. This is especially important at the moment, when so many people are worried about COVID, vaccinations, and if it's still ok to see a doctor. We'd like to hear from you, so contact lyngfordparkpatientgroup@gmail.com.

To send a medical/admin query to us via Engage Consult, please click here. We aim to respond to any queries received by 2pm Mon-Fri on the same working day. For any queries sent after 2pm Mon-Fri or on a Saturday or Sunday, we aim to reply the next working day.

You can send Engage Consult queries to any of our GPs, clinical pharmacist, nurses or admin team. You will need to create an account to use Engage Consult; this will enable our clinicians to respond to you via the 2-way messaging function.

Have you downloaded the NHS App?

The NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet. You can use the NHS App to:

- Order repeat prescriptions
- Book appointments
- Check your symptoms
- View your medical record
- Register to be an organ donor
- Find out how the NHS uses your data

For further information, please visit the NHS App website. The NHS App is free to download from the App Store and Google Play.

Learn My Way

If you are having difficulty accessing and navigating our online resources, like the surgery website, Engage Consult and the NHS App and website, then please visit Learn My Way. Learn My Way is a website of free online courses for beginners, helping you develop digital skills to make the most of the online world. As well as helping you with GP-related online resources, there is help with internet shopping, online banking and accessing public services.

Improved Access
(extended hours up to 8pm and Saturday mornings)

                             For more information on the improved access service click here

General Enquires Email address : - somccg.enquiries.lyngfordpark@nhs.net