Electronic Prescription Queries – If you have a medication query you can send a query to the surgery using the online consultation service by clicking the banner above.
Receiving Responses Electronically
You will only be offered this option if you are registered to use the service and logged in when you make you enquiry. You can register for the service by clicking <here> and selecting ‘Sign Up Here’
As a registered user, during the completion of your online consultation you will arrive at the contact page above. The contact page will require the phone number to be completed in order that the surgery are able to contact you to respond to your query. However if you would prefer to receive your response electronically then you will need to tick the box ‘Yes, I would like to be able to use this service’ and your response will be sent to the ‘messages’ section of your account, you will also be notified by the service by email that a new message is waiting for you to read.
GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:
- book or cancel appointments online
- renew or order repeat prescriptions online
- view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results
You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices
How to sign-up
For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up. Until the surgery has provided you with registration information you will not be able to use the services below.