Contact us online
You can contact us about a medical, administrative or prescription issue by clicking HERE.

Answer a few short questions and we will get back to you within 2 working days. Please do not use this online form for urgent or emergency requests. The submitted forms will only be read during office hours. The forms will not be read on the weekends (Saturdays and Sundays) or on bank holidays. They will not be read Monday-Friday between the hours of 1800 - 0900. Please contact 111 during out of hours or 999 if this is an emergency.
Making an Appointment
Please note: Booking appointments online is currently unavailable due to the Total Triage process being used due to COVID.
Telephone bookings
To make an appointment by telephone, please ring our Reception Team on 01823 333355
Our telephones are open for appointment bookings:
between 08:30 – 13:00pm and 14:00 – 18:00pm
If your request for an appointment is not urgent for that day, you may find it easier to get through to our Reception Team after 10:00am
Appointments may be booked up to 6 weeks in advance, and we do have some appointments available on the same day for urgent issues.
At the following times, we are available by telephone for emergencies only:
08.00am-08.30am, 13:00-14:00pm, 18:00pm-18:30pm
We also offer appointments up until 20:00 hours one evening a week These surgeries are for pre-booked appointments only.
Please see our Home Page for information about the Improved Access Scheme which is a new initiative across Somerset whereby patients can make appointments at extended times (up until 8pm at night Monday-Friday and on Saturday mornings) at other practices across the local area.
Cancelling your appointment
Please let us know if you are unable to make an appointment as we can then offer this to another patient. To cancel an appointment simply text us on 07922037720 leaving your name and date of your appointment, or ring the surgery on 01823 333355 and talk to one of our Reception Team.
Home Visits
If you are too ill to come to the surgery you can request a home visit. It will help us to deal with your enquiry if you can describe your symptoms to the receptionist. If possible please try to ring first thing in the morning or as early as possible on the day.
Online bookings
Please note: Booking appointments online is currently unavailable due to the Total Triage process being used due to COVID.
When this service is available, you can book appointments online 24 hours a day by joining the EMIS Patient Access Service, ask a member of our Reception Team who will be happy to explain it to you. See our EMIS Access User Guide for further information
Patient Access
When this service is available you can book appointments and order repeat prescriptions online. Next time you're at the surgery, please ask one of our receptionists for a log in and password for Patient Access. You will need a form of photo ID - like a passport or driving licence. Once you have your log in details, you can create a Patient Access account, allowing you to book appointments and order medication online. See our Emis Access User Guide for further information