The practice now offers an appointment reminder service via text message

If you have provided us with your mobile number then you will receive a text reminder a day before the appointment. 

It is also possible to cancel your appointment if you no longer need it by following the instructions provided in the text message. 

We would ask that if you wish to use the service and have changed your mobile number recently that you inform reception of the change in order that the reminder is delivered to you.

If do not wish to use the service you can inform reception who will stop the reminders for you. 

When you arrive for your appointment, if you use the automated check-in machine in the foyer it will advise you of the mobile number we store for you or advise you if we do not hold a mobile number for you. If you find the number we hold for you is incorrect or you wish to provide us with a mobile number to take advantage of the service please see a member of the reception team who will be happy to update your details.

You may receive other text messages from us, including:

  • Surveys - if you have recently had an appointment with one of our GPs we may send you a survey to complete based on that appointment
  • Questionnaires - if you have a long term condition (such as asthma, COPD, etc.) we may send you a questionnaire to complete about your condition
  • Health campaigns - you may receive texts from us about different health campaigns i.e. stop smoking advice
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